ZIPLUSRoad Service

For a yearly fee of 2,200 yen, you get unlimited support! We'll even come to your aid if you have sudden car trouble!

Open 24 hours a day, 365 days a year

Has this ever happened to you?

女性が車のボンネットを開けて中を調べている

While on the move,
my car battery is dead and it won't start...

車のタイヤがパンクしている様子

The tire got punctured,
so I got stuck...

When this happens, contact
ZIPLUS Road Service
We will come and support you!

Join here an annual fee of 2,200 yen and unlimited use!

What is
 Ziplus's Road Service?

In the event of an accident or car breakdown, we offerEmergency Support

Emergency treatment is available 24 hours a day, 365 days a year, on both public roads and expressways.
As after-sales support, we also provide support for rental car use and accommodation costs when traveling.
We handle both car troubles and accidents.

Differences from car insurance road service

There is a big difference between a car insurance and ZIPLUS road service.
Insurance is something you take out on your car,
ZIPLUS' road service is a service that focuses on people.

Therefore, our road-service is available even if you are driving a car other than the one you have insured (other than your own car).

男女が車でドライブするイラスト

Here are the features of
Ziplus Road Service

ZIPLUS 's 
Road service

 Road service companies
Membership fee free 2,000 yen
Annual fee 2,200 yen 4,000 yen
Subject member member
Towingservice ・Transport to the member's                designated location (factory, etc.)
・Free up to 20km
*Exceeding distance will be charged at actual cost
Free up to 20km
Mainfirst aid measures Battery jumping, unlocking, spare tire replacement, refueling when out of gas, wheel removal Battery jumping, unlocking, spare tire replacement, refueling when out of gas, wheel removal
After-salessupport Return home and accommodation      support services available None
Freecompatible car models Four-wheeled vehicles and two-wheeled vehicles (including mopeds and tricycles) with a total length of 5.3m, a total width of 2m, and a gross vehicle weight of less than 3t Cars and motorcycles with a vehicle weight of 3 tons and a maximum load capacity of 2 tons or less
Number of times limited None None
Foreign language   support Supported in 22 languages Depends

* ZIPLUS Road Service is a partner company of Japan Road Service Co., Ltd. (JRS), and experts from approximately 13,000 locations will head to the rescue.

Support service content

Battery dead

Connect the cables and start the engine.

Out of fuel

Refueling will be carried out on site.

tire puncture

We will respond on-site by replacing the spare tire loaded on the vehicle.

Key Lockout

If you lock your keys in your car, we will unlock it for you.

Towing transportation

If the vehicle is unable to move, we will transport it to a designated location (factory, etc.) from the point where the problem occurred free of charge up to a maximum of 20km. *Any distance exceeding this will be charged at actual cost.

Free applicable vehicle types

*Vehicles with a total length of 5.3m, a total width of 2.0m, and a total vehicle weight of less than 3,000kg *Applies to light and standard cars. Illegally modified cars, stolen cars, commercial cars, and cars without vehicle inspection registration are excluded.

ロードサービス利用者の理由を表したグラフ

The most common problem is a dead battery.
This accounts for nearly half of all road service users.
Once a battery has died due to forgetting to turn off the lights or leaving the door half-open, it will generally not recover naturally.

Roadside assistance and battery replacement will be required.

Battery dead -40%
Flat tire -17%
Falling off a wheel/falling into a wall -5%
Others -38%

In case of an emergency,subscribing to road servicecan also give you peace of mind.

ZIPLUSRoad Service
Return home and accommodation support servicesare also included

Support 01

Support when you get home

If you return home within 24 hours of the breakdown or accident,
We will cover transportation costs (public transportation only) up to 20,000 yen per person.

Support 02

Supportfor emergency accommodation costs

If you need to stay overnight due to a breakdown or accident,
We will cover expenses up to 15,000 yen per person (accommodation fee only).

*This service is only available when the trouble location is more than 100km (in a straight line) from your home and you use our towing service.

How to join

01

Online contract procedures

02

Cards sent to your home

03

Contact the phone number listed on the card

04

Use of the service

You will receive your membership card

FAQ

What if I don't want to renew?
Please contact the office listed on the back of the card by phone or email.
Who should I contact if I need road service?
Please contact the phone number on the back of your card.
You may have lost your card.
We will reissue your card, so please call the card office at 03-5284-1939 (weekdays 10:00-17:00).

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